Your guide to AquaSonic’s services, memberships, and policies.
Updated as of September 3, 2026
AquaSonic (the “Operator”) from whom you (the “Subscriber”) will be purchasing your monthly unlimited FreedomPass subscription (the “Subscription”), requires that you agree to the following end user license agreement (the “Agreement”):
The Subscription fee, will be an automatic recurring monthly charge to the Subscriber’s credit card. The payment will be charged on the day it was purchased and will automatically renew monthly on the anniversary day of the month it was initially purchased, unless purchased on the 29th, 30th or 31st of the month. Memberships purchased on these dates will renew on the 28th of the month thereafter. The Subscription will continue to renew automatically until canceled in accordance with the cancellation procedures set forth in this Agreement.
Subscribers are responsible for managing and canceling their FreedomPass subscription through AquaSonic’s online self-management system at app.aquasoniccarwash.com. Cancellation through the self-management system provides the Subscriber with an automated confirmation that the cancellation has been successfully processed and helps protect the security and accuracy of the Subscriber’s account information.
Subscribers may cancel at any time through the self-management system and, unless otherwise stated for a promotional membership, may continue to wash through the end of their current paid subscription period.
If a Subscriber is unable to complete the cancellation through the self-management system, the Subscriber must submit a written cancellation request to info@aquasoniccarwash.com at least five (5) days prior to the next scheduled billing date. Cancellation requests cannot be accepted by telephone or verbally at an AquaSonic location. A cancellation is not considered complete until it has been successfully processed and confirmation has been provided to the Subscriber.
Refund requests must be submitted in writing to info@aquasoniccarwash.com within sixty (60) days of the charge in question in order to be considered.
Submission of a refund request within sixty (60) days does not guarantee that a refund will be issued. Refunds are generally limited to situations involving a verified billing error or other issue determined by AquaSonic to warrant a refund.
Refunds will not be provided for failure to cancel a membership prior to the next scheduled billing date, failure to follow the cancellation procedures outlined in this Agreement, lack of use, or partial months. Subscribers are responsible for canceling their membership in accordance with the cancellation requirements above before the next scheduled billing date to avoid future charges.
Subscribers may change their contact/billing information through the AquaSonic mobile application at any time. It is the Subscriber’s responsibility to provide and maintain a valid email address and phone number on file in their AquaSonic mobile application to receive any changes or updates to the terms and conditions for their monthly unlimited AquaSonic subscription.
If you need to change your license plate information, you can update your vehicle information in the mobile application or online in the membership management portal. License plates can be changed once every 6 months per FreedomPass membership. If there are any issues or questions, contact the Operator.
In the event AquaSonic is unable to charge a customer’s credit card for reasons such as, card expiration, NSF or change in information, the customer’s FreedomPass subscription will be halted immediately, and you will not be able to wash your vehicle. After 20 days following the date of the payment the Operator was not able to collect, your account will be automatically canceled and deactivated. If your account deactivates, it can only be reactivated at the current retail pricing.
The Operator reserves the right to close any location due to inclement weather, major holidays or equipment failure.
The Operator may increase monthly rates after written or emailed notice is posted by the Operator. If there is a tax rate change in your home site location’s area, the Operator reserves the right to change the payment amount to include tax at any time.
The FreedomPass subscription is intended for a single vehicle only. Fraudulent use of the Subscription will result in immediate termination of the Subscription plan.
AquaSonic may update or modify this Agreement from time to time without prior notice, except where notice is required by applicable law. The most current version of this Agreement will govern the Subscriber’s membership and will supersede all prior versions.
There will be a recurring monthly charge on your credit card for your FreedomPass subscription. By clicking “Done” during the sign up process of the FreedomPass registration, you represent to the Operator that you understand and agree to this Agreement.
Promotional Memberships: If you are enrolled in a promotional-rate membership and your payment fails or you choose to cancel, your membership will end immediately and washing privileges will stop. Promotional memberships do not remain active through the end of the paid period. Standard (full-price) memberships remain active and allow washes until the end of the current paid period, even if canceled.
AquaSonic FoundersClub™ members will receive preferred membership pricing below the then-current standard retail price of the applicable FreedomPass™ membership for the lifetime of the membership, provided the membership remains continuously active and in good standing.
The specific FoundersClub rate and corresponding savings may vary by location, membership tier, promotional period, or offer. FoundersClub pricing is subject to price adjustments. AquaSonic reserves the right to adjust FoundersClub membership rates from time to time, including in connection with changes to standard retail membership pricing. Following any such adjustment, eligible FoundersClub members will continue to receive preferred pricing below the then-current standard retail price of the applicable membership.
If a FoundersClub membership is canceled or terminates due to a failed payment or other account issue, the FoundersClub pricing benefit will be forfeited. Any future reactivation or new membership will be subject to the then-current available retail pricing and promotional offers.
FoundersClub memberships may be transferred to a different vehicle owned by the Subscriber once every six (6) months to accommodate changes in the Subscriber’s primary vehicle.
FoundersClub members are subject to the same terms and conditions as the FreedomPass™ program listed above, including applicable price adjustments, billing, cancellation, vehicle transfer, and account management requirements.
Eligibility to join FoundersClub™ is limited to qualifying individuals during the applicable promotional enrollment period and may be subject to geographic, location-specific, or other eligibility requirements established by AquaSonic.
Membership billing will begin in accordance with the terms communicated at enrollment. For FoundersClub offers associated with a new AquaSonic location, billing may begin upon or around the opening of that location, as disclosed during enrollment.
Active AquaSonic members may request to pause their membership for a cumulative period of up to six (6) months per calendar year. Pause periods may be subject to AquaSonic’s then-current pause procedures and eligibility requirements.
FoundersClub™ members may pause their membership for a cumulative period of up to three (3) months per calendar year.
The membership will automatically resume upon the earlier of (a) the member driving through an AquaSonic location gate using their registered vehicle, or (b) the expiration of the selected pause period. Once resumed, regular billing will continue automatically.
If a membership is enrolled in a promotional rate or limited-time offer, the promotional period will continue to run during any pause and will not be extended. If the promotional period expires while the membership is paused, billing will resume at the then-current standard rate.
Pauses cannot be backdated, transferred, or extended beyond the maximum three-month limit.
Safety is our priority. Our tunnel is built for maximum protection, and most damages result from pre-existing conditions, modifications, or failure to follow safe wash practices, but if we’re at fault, we’ll make it right—that’s the AquaSonic way.
AquaSonic is not responsible for damage caused by:
If damage results from any of the above factors, we ask that you take responsibility—just as we will if it’s our fault. All damages must be reported to manager on duty day of incident.
The 5th Wash Free offer is available for retail (non-membership) purchases only.
How It Works:
Redemption:
Tracking:
Exclusions:
Limitations:
By entering a contest or giveaway hosted by AquaSonic or our partners, participants agree to abide by these Official Rules and the decisions of Henley Car Wash, LLC d/b/a AquaSonic (“Sponsor”), which are final. Sponsor reserves the right to modify, suspend, or terminate the Promotion at any time. By accepting a prize, winners grant Sponsor the right to use their name, likeness, and city/state for promotional purposes in any media without additional compensation, unless prohibited by law.
This Agreement, together with any applicable promotional terms or disclosures provided at the time of enrollment, constitutes the current terms governing the Subscriber’s membership and supersedes all prior versions of these Terms & Conditions relating to the membership. In the event of a conflict between a prior version of these Terms & Conditions and the current version, the current version will control, subject to any rights or obligations that cannot be modified under applicable law.
Sponsor Contact:
Henley Car Wash, LLC d/b/a AquaSonic
info@aquasoniccarwash.com
Road grime does not take days off, so neither should your wash plan. Explore AquaSonic unlimited memberships and wash whenever you need to, starting at about $1 per day.